Customer Care Executive jobs - Mumbai - Indira IVF Hospital - 1 to 3 years of experience - 16 November 2019
Job Description
1) Managing incoming calls and patient inquiries.
2) Identifying and assessing patients needs to achieve satisfaction.
3) Handle patient complaints, provide appropriate solutions and alternatives
within the time limits.
4) Keep records of patient interactions, recording details of inquiries, complaints,
and comments etc.
5) Resolve patient complaints via phone, email, mail or social media.
6) Should be proficient in Listening Skills, Phone Skills, Multitasking, Patience
Job Particulars
Role bpo telecaller
Education BA
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id754795
Job Category
Locality Address Borivali East
State Maharashtra
Country India
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