Customer Care Executive Jobs Opening in Adithya IT Solutions Pvt Ltd at Salem

Customer Care Executive

Adithya IT Solutions Pvt Ltd

0 Years

10000 - 15000 Monthly

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Posted: 12 Jul 25

Job Description

As a Customer Care Executive, you will be the first point of contact for customers, addressing their queries and concerns via phone, email, or chat. You will actively listen to customers' needs, offer appropriate solutions, and provide exceptional service at all times.

Responsibilities

Handle incoming customer inquiries and provide accurate and timely responses
Resolve customer complaints or issues in a professional and efficient manner
Ensure customer satisfaction by identifying and addressing their needs and concerns
Maintain customer records and update the relevant information in the CRM system
Collaborate with other departments to resolve complex customer problems

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.