Customer Care Executive Jobs Opening in Alldigi Tech at BTM, MG Road, Shanti Nagar, Bangalore
Customer Care Executive
Job Description
JD for Customer Care Executive for voice process
· Qualification: Any Graduates (12th / ITI / 3 years Diploma is also applicable)
· Language: English + 1 South language is mandatory (Kannada / Tamil / Telugu / Malayalam)
· Experience: Fresher
· Location: Bangalore
· General Shift: 10
am to 7 pm
. Incentives upto 5000
Key Responsibilities:
1. Handling Inbound and/or Outbound Calls
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Receive inbound calls from customers regarding product issues, service requests, billing, or account information.
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Make outbound calls to customers for feedback, follow-ups, appointment confirmations, or issue resolutions.
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Maintain a professional and courteous tone in all interactions.
2. Issue Resolution and Escalation
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Identify customer problems quickly and provide appropriate solutions.
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Escalate unresolved or complex queries to the appropriate department or team leader.
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Follow up on unresolved calls until the issue is closed satisfactorily.
3. Customer Engagement and Satisfaction
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Build rapport with customers to ensure a positive service experience.
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Educate customers about company products, services, procedures, and policies.
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Encourage customer loyalty through quality service and accurate information delivery.
4. Data Entry and Call Logging
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Accurately document customer interactions, queries, and resolutions in the CRM system.
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Update customer records and maintain call logs for future reference and reporting.
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Track and report recurring issues or feedback to improve service quality.
5. Adherence to Quality and Compliance Standards
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Follow call scripts and standard operating procedures as per company guidelines.
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Maintain compliance with internal processes, regulatory requirements, and data privacy policies.
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Participate in periodic audits, feedback sessions, and quality evaluations.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 16000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
About Company
Alldigi Tech, formerly Allsec Technologies, is a leading global business solutions provider with over two decades of experience, specializing in both Employee Experience Management (EXM) and Customer Experience Management (CXM). Our commitment is to help clients optimize operations, enhance efficiency, and drive revenue growth.
As a trusted partner to Fortune 500 companies and businesses worldwide, we leverage our diverse and talented workforce to deliver high-quality, customized solutions. Our strategically located delivery centers enable us to provide responsive and localized support to clients across a range of industries and geographies, ensuring that we meet the specific needs of each market.
By combining our expertise in technology, innovation, and collaboration, we offer comprehensive services that include payroll management, compliance support, debt collections, healthcare support, fraud prevention, and AML/KYC compliance. Our focus on client satisfaction and continuous improvement has solidified our position as a leader in the global market, ensuring that we continue to deliver solutions that evolve alongside our clients' needs.
Bangalore 
Freshers 
Salary not disclosed 
Diploma, BE/B.Tech, BSc, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
0 to 3 Years
Salary not disclosed
B.Com, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Any Graduate
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Hyderabad, Bangalore, Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, BCA, BE/B.Tech, BSc, CS
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore, Udupi
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
