Customer Care Executive Jobs Opening in Altruist at Airoli, Ghansoli, Navi Mumbai
Customer Care Executive
Job Description
Process : (Outbound CS)
Department: Customer Service / Operations
Location: Ghansoli (MBP), Navi Mumbai
Job Type: Full-time
Key Responsibilities:
1. Handle outbound calls for collection activities.
2. Communicate professionally and clearly with customers.
3. Ensure timely follow-ups and achieve daily collection targets.
4. Maintain accurate records of customer interactions and follow-up
details.
5. Coordinate with internal teams to resolve escalated issues.
Eligibility:
1. Education: Minimum HSC (12th pass) or Graduate in any discipline.
2. Experience: Both freshers and experienced candidates are eligible.
3. Gender: Male/Female
4. Communication Skills: Good communication skills
5. Other: Basic computer knowledge and adaptability to rotational
week-offs.
Process Details:
1. Shift Timings: 10:00 AM to 7:00 PM (General Shift)
2. Days of Working: 6 days working (Rotational week-off)
Required Skills and Qualifications
-
Educational Background: Minimum high school diploma; Bachelor’s degree in Business Administration, Communication, or related field preferred.
-
Communication Skills: Excellent verbal and written communication skills in [specify languages required].
-
Problem-Solving Ability: Strong ability to analyze issues and find effective solutions quickly.
-
Technical Skills: Proficiency with CRM systems, MS Office, and call center software.
-
Customer Focus: Empathetic, patient, and attentive to customer needs.
-
Time Management: Ability to manage multiple customer interactions efficiently.
-
Adaptability: Comfortable working in a fast-paced environment and handling pressure.
-
Team Collaboration: Ability to work well within a team and support colleagues when needed.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
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