Customer Care Executive Jobs Opening in And27 Pvt Ltd at NIBM Road, Pune
Customer Care Executive
And27 Pvt Ltd
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Posted: 20 Mar 25
Job Description
Greetings!! We are Now Hiring Customer Care Executive
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
* Process: Voice Process
* Any Graduate/Under Graduate/Fresher/Experienced can apply
* Language know- Tamil.
* 6 Days Working
* Day Shift
* Self-Travel No Transport
* Immediate Joiner
* Work from Office
* Contact or email
Types: Full-time, Regular / Permanent
Salary: ₹10,000.00 - ₹17,000.00 per month
Schedule:* Fixed Day Shift
* 6 days working (Mon-Sat)
Position Overview:
We are looking for a Customer Care Executive to handle customer queries, provide solutions, and ensure a seamless customer experience. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-first approach to maintain high customer satisfaction levels.
Key Responsibilities:
1. Customer Interaction & Issue Resolution:
- Handle inbound and outbound calls, emails, and chat support efficiently.
- Assist customers with product/service inquiries, complaints, and troubleshooting.
- Ensure quick and effective resolution of customer issues.
2. Order & Service Management:
- Process orders, refunds, replacements, and cancellations as per customer requests.
- Coordinate with internal teams for delivery, billing, and technical support issues.
- Keep customers updated on order status and service requests.
3. Customer Relationship Management:
- Maintain a professional and friendly rapport with customers.
- Follow up with customers to ensure satisfaction and service improvement.
- Gather customer feedback and suggest improvements to management.
4. Data Entry & Reporting:
- Update customer details, queries, and resolutions in CRM software.
- Prepare daily/monthly reports on customer interactions and complaints.
- Identify trends and common issues to improve service quality.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 17000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2640892
Job Category Tech Support
Locality Address NIBM Road
State Maharashtra
Country India
About Company
And27 Pvt Ltd
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