Customer Care Executive Jobs Opening in Arham Share Private Limited at Surat
Job Description
Key Responsibilities:
• Respond to customer inquiries via phone, email, promptly and professionally.
• Provide accurate information on products, services, and company policies.
• Address and resolve customer complaints, escalating issues when necessary.
• Assist customers with order processing, modifications, and tracking.
• Collaborate with other departments to ensure efficient order fulfilment.
• Communicate and Update technical or product-related problems with respective department.
• Maintain detailed customer interaction records and generate reports on customer feedback.
Qualifications:
• Proven experience in a customer service role.
• Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati
• Strong problem-solving abilities and decision-making skills.
• Ability to work in a fast-paced environment with a calm demeanour.
• Familiarity with CRM software is a plus.
Education and Experience:
• Bachelor’s degree preferred.
• Previous experience in customer service or a related field is advantageous.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 1.5 year experience as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
