Customer Care Executive Jobs Opening in Atlant Global India at BTM, Bangalore

Customer Care Executive

Atlant Global India

0 Years

15000 - 17000 Monthly

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Posted: 06 Oct 25

Job Description

Roles and Responsibilities

The primary responsibility is to ensure the on-time delivery of consignments within the stipulated Turnaround Time (TAT) and provide exceptional customer support.
Key duties include:

Logistics Coordination & Follow-up: Proactively follow up with internal counterparts and destination branch offices via outbound calls to ensure the timely movement and delivery of shipments.
Coordinate with branches to resolve operational bottlenecks.
Ensure the daily clearing of pending shipments to maintain operational efficiency.
Customer Service & Communication: Efficiently resolve a wide range of customer queries related to tracking, delivery status, and service.
Draft professional emails to customers, providing updates, solutions, and sharing appropriate feedback.
Address and escalate complex issues according to the established escalation matrix.
Reporting & Documentation: Prepare and share comprehensive day-to-day activity reports with the management.
Maintain accurate records and utilize company systems effectively.
Handle other official duties and tasks as assigned by the Manager.

Requirements

System Proficiency: Must possess strong working knowledge of computer systems and relevant software applications.
Technical Skills: Well-versed in Microsoft Excel, including the use of formulas, for tracking and reporting purposes.
Communication: Excellent verbal communication skills for clear and effective tele-calling
Ability to draft professional and grammatically correct client emails and understand email correspondence.
Language Skills (Mandatory): Fluency in Kannada and English is mandatory. Proficiency in multiple languages is preferred.
Seeking a candidate for a long-term association with a commitment to growth and stability.

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Role customer service tech support

Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2767537

Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support

SkillsCall Center Customer Care Executive

Locality Address BTM

State Karnataka

Country India

About Company

Jobs: Atlant Global India recruiting Customer Care Executive candidates nearby Bangalore.Atlant Global India vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc. Atlant Global India Company recruits a lot of candidates every year based on the skills Call Center, Customer Care Executive. The candidates with LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course are selected to full fill the vacancies in customer-service-tech-support job field. The candidates nearby Bangalore can apply for Customer Care Executive position in Atlant Global India. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Atlant Global India recruitment, candidates are mostly chosen for the department of customer-service-tech-support . To learn more about the current jobs and other details, it is better to go through official site of Atlant Global India and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Atlant Global India and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Atlant Global India and near your city and get a secured career.

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Customer Care Executive Jobs Opening in Atlant Global India at BTM, Bangalore