Customer Care Executive Jobs Opening in Black And White Business Solutions at Brookefields, Byatarayanapura, Cox Town, Bangalore

Job description

LOOKING FOR IMMEDIATE JOINERS - EASY SELECTION.

EASY TO CRACK THE INTERVIEW.

Easy Rounds of Interview.

Any graduate or Undergrads 2022 awaiting results can appear.

Interview will be only 2 easy rounds of interview

Roles and Responsibilities :

• Respond to customer queries in a timely and accurate way, via phone, email or chat

• Identify customer needs and help customers use specific features

• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

• Monitor customer complaints on social media and reach out to provide assistance

• Share feature requests and effective workarounds with team members.

• Inform customers about new features and functionalities

• Gather customer feedback and share with our Product, Sales and Marketing teams

• Assist in training junior Customer Support Representatives.

Requirements and Skills

• Familiarity with our industry is a plus

• Understanding of how CRM systems work

• Excellent communication and problem-solving skills

• Multi-tasking abilities

• Patience when handling tough cases

Benefits

• Attractive Unlimited incentive structure.

• 2 way cab

Location- Bangalore

1. What are the job requirements to apply for this Customer Care Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Care Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BCA, BSc, BFA, BSW
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Customer Care Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Customer Care Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.