Customer Care Executive Jobs Opening in Black And White Business Solutions at Brookefields, Byatarayanapura, Cox Town, Bangalore
LOOKING FOR IMMEDIATE JOINERS - EASY SELECTION.
EASY TO CRACK THE INTERVIEW.
Easy Rounds of Interview.
graduate or Undergrads 2022 awaiting results can appear.
Interview will be only 2 easy rounds of interview
Roles and Responsibilities :
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members.
Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives.
Requirements and Skills
Familiarity with our industry is a plus
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Patience when handling tough cases
Attractive Unlimited incentive structure.
2 way cab
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BCA, BSc, BFA, BSW
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.