Customer Care Executive Jobs Opening in Career Builder Consultancy at Jagatpura, Jaipur

Responsibilities:

· Handle outbound cases professionally and efficiently, addressing customer queries and concerns regarding products or services.

· Provide effective and excellent customer service, understanding and listening to the customer’s needs and resolving issues in the timely manner.

· Excellent communication skills to convey information clearly.

· Ensure adherence to quality standards and call protocols during interactions with customers.

· Maintaining records of customer interactions and feedbacks.

· Must be clear with the product/service knowledge and industry trends to provide accurate information to customers.

· Generate leads and work with a proactive approach.

· Follow company's guidelines and should maintain data confidentiality and security.

Requirements:

· Open availability for two shifts: Monday to Friday (Sat. & Sun. fix off)

5 am to 2 pm (AUS) & 2 pm to 11 pm (UK)

· Educational Qualification - (10+2) or graduate.

· Excellent command of English with strong verbal communication skills.

· Basic computer proficiency.

· Quick problem-solving skills.

· Freshers and candidates up to 1 year of experience are eligible to apply.

· Prior experience in a BPO or customer service role will be an added advantage.

Job Type: Full-time

Benefits:

• Health insurance
• Provident Fund

Supplemental pay types:

• Performance bonus
• Yearly bonus

• Rotational shift
• UK shift

Language:

• English (Required)

1. What are the job requirements to apply for this Customer Care Executive job position?
   
   • Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Care Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Jaipur.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Care Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Care Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.