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Customer Care Executive Jobs Opening in Career comfort at Salt Lake, Kolkata

Customer Care Executive

Career comfort
experience-icon 0 Years
salary-icon 13500 - 17500 Monthly
Apply Now

Posted: 13 Feb 24

Job Description

Urgent hiring for MNC in Kolkata

Desired profile. 
> Must have excellent communication skills in English ( both oral and written )
> Willingness to work in night shift and join asap
> Both freshers and experienced can apply

Other Details
> Process : Inbound voice process ( US healthcare )
> Night shift
> Work From Office
> Salary - 13.5k to 17.5k inhand 
> 5 days working and 2 days off 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality


More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

  1. What are the job requirements to apply for this Customer Care Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Care Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 13500 and 17500 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Kolkata.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Care Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Care Executive position?
    • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2245094
Locality Address Salt Lake
Country India

About Company

Career comfort
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