Customer Care Executive Job in Credence Resource Managment at Pune

Freshers – Starting Salary Package: ₹4.71 LPA

Experienced Applicants – Salary Package: Up to ₹7.16 LPA

Compensation for experienced candidates will be based on relevant experience and role eligibility.

WHAT WILL YOU DO?

You will be part of a US Healthcare Customer Service team, assisting patients with healthcare-related queries and service requests.

You may help patients who need to:

• Understand what to do when their pharmacy is closed
• Get assistance with a medication refill request
• Connect with a nurse
• Connect with an online pharmacist
• Seek assistance with medication or medical-supply delivery
• Understand the next step for their healthcare service

Your role is to listen, understand, follow the defined process, and connect the patient with the appropriate healthcare professional or service team.

You don't need to be a healthcare expert — we'll train you!

WHO CAN APPLY?

Freshers and experienced professionals are welcome.

• 12th Pass / Undergraduates - Freshers with no prior work experience
• No Education bar for experienced Customer Service / International Voice professionals
• Candidates looking to build a career in US Healthcare

For freshers, your willingness to learn, communication skills and attitude matter more than your degree.

WHAT WE OFFER

• ₹4.71 LPA starting package for Freshers
• Up to ₹7.16 LPA for Experienced Applicants
• 7 Weeks Structured and Paid New Hire Training
• Free Medical & Life Insurance
• Free Home Pick-up & Drop Transportation (AC Cabs)
• Cross-functional growth opportunities within 6 months for experienced candidates, subject to performance and eligibility
• Exposure to the US Healthcare Industry
• 9-hour shift – 8 hours login + 1 hour break
• 8 weekly offs per month – 2 consecutive days a week
• Rotational shifts after completion of training, with limited changes based on business requirements

START FRESH. GROW FURTHER.

If you're a fresher, this could be the beginning of your professional journey.

If you're experienced, this could be an opportunity to move into the growing US Healthcare industry and take your career forward.

APPLY NOW & BUILD YOUR CAREER IN US HEALTHCARE!

1. What are the job requirements to apply for this Customer Care Executive job position?
   
   • Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Care Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Customer Care Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Customer Care Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.