Customer Care Executive Jobs Opening in Dabhand Solution pvt ltd at Ajabpur Kalan, Bahmanwala, Dehradun-Others, Dehradun

Customer Care Executive

Dabhand Solution pvt ltd

0 Years

9000 - 11000 Monthly

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Posted: 28 Mar 25

Job Description

Role- Customer Care Executive
Process- Non-voice
Shift- Night Shift
Qualification-12th pass
Working Day- Mon to Sat/ sun fixed off
Salary- 9000 to 11000
Gender- Both
Communication-Basic English Required
Interview - Face To Face or Walking

Key Responsibilities

Customer Support & Query Resolution

Handle inbound and outbound calls, emails, and chat support.
Address customer queries, complaints, and service requests in a timely and professional manner.
Provide accurate information about products, services, and policies.

Customer Relationship Management

Build strong customer relationships and enhance customer loyalty.
Follow up with customers to ensure their issues are resolved satisfactorily.
Offer personalized solutions based on customer needs.

Problem-Solving & Coordination

Troubleshoot customer issues and escalate complex problems to the relevant department.
Coordinate with internal teams (technical support, sales, billing, etc.) to ensure prompt issue resolution.
Maintain detailed records of customer interactions and resolutions.

Reporting & Feedback

Document customer interactions in the CRM system.
Provide insights and feedback to the management for process improvements.

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 11000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Dehradun.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.