Customer Care Executive Jobs Opening in Eagle Fleet Services Private Limited Red Taxi at Saibaba Colony, Coimbatore, Erode, Madurai
Job Description
Job description
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- Manage and resolve customer, vendor & chauffeur queries.
- Identify and escalate issues to supervisors.
- Build sustainable relationships of trust through open and interactive communication.
- Convince, convert, and onboard the leads by providing necessary information about our services.
- Take vendors through the process, convince them by sharing deals and offers, and convey the value of making an attachment with us.
- Answer a large number of incoming calls and respond to customers & Vendors.
- Provide service-related information to customers & vendors.
- Document all call information according to standard operating procedures.
- Follow up customer & vendor calls where necessary.
- Handling complaints vendor support helpline.
- To acknowledge and resolve customer & vendor issues.
- Analyzing the process & giving the outcome for streamlining the process if required.
- Verification of vendor documents and provide enrolment support.
Required Qualifications and Skills
- Any bachelor's degree/diploma.
- 0-5 years of work experience in relevant field.
- Knowledge of customer service practices and principles
- Excellent typing skills.
- Superior listening, verbal, and written communication skills (Tamil and English).
- Ability to handle stressful situations appropriately.
- Lead Conversion & Convincing skills.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 14500 and 15500 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Coimbatore, Erode, Madurai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Walk - In, Written-test, Face to Face Interview
Employment TypeFull Time
Job Id2635241
Job Category Diploma , Walkin , BSc/BCA/BBM , Tech Support
Locality Address Saibaba Colony
State Tamil Nadu
Country India
About Company
Eagle Fleet Services Private Limited is on the move with a mission to deliver a world-class taxi service experience. Our flagship brand 'RedTaxi' provides every traveler with a comfortable & convenient intra-city ride through its fleet of Sedans, Mini, Micro & SUV vehicles. RedTaxi also operates 3-seaters, 4-seater, 7-seater & 14-seater vehicles for economical and luxurious outstation rides with your family, friends and relatives. Our other popular brands are 'GoTaxi' & 'PinkTaxi' - driven exclusively by women for women. We are headquartered in Coimbatore and operations have expanded to cities like Chennai, Erode, Madurai, Trichy, Salem, Tiruppur and Dindugal. We have ambitious plans for widening our coverage to include top metros in the very near future. We continuously strive to hire best-in-class professionals to be a part of our growth. At EFSPL, employees are at the core of our business and we are an equal opportunity employer. We have a great diversity mix in our organization and this has made EFSPL an exciting workplace.
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