Customer Care Executive Jobs Opening in Enser communications limited at New Sanganer Road, Jaipur-Others, Jaipur
Customer Care Executive
Enser communications limited
Expired
Posted: 29 Mar 25
Job Description
A Customer Care Executive's job is to ensure
customer satisfaction by handling inquiries, resolving issues, and
providing product/service information, often through phone, email, or
chat. Here's a more detailed breakdown of the role: Key Responsibilities:
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- Handling Customer Inquiries: Answering phone calls, emails, or chat messages from customers, addressing their questions and concerns.
- Problem Solving: Identifying and resolving customer issues, finding solutions to their problems, and ensuring a positive customer experience.
- Providing Product/Service Information: Offering accurate and helpful information about products, services, and company policies.
- Managing Customer Interactions: Maintaining a professional and courteous demeanor, building rapport with customers, and ensuring their needs are met.
- Recording Customer Interactions: Keeping accurate records of customer interactions, including inquiries, complaints, and resolutions.
- Skills and Qualities:
- Excellent Communication Skills: Both written and verbal communication skills are essential for effectively interacting with customers.
- Problem-Solving Skills: The ability to identify and resolve customer issues quickly and effectively.
- Active Listening: Paying close attention to customer needs and concerns.
- Patience and Empathy: Remaining calm and understanding, even in difficult situations.
- Product/Service Knowledge: A thorough understanding of the products and services offered by the company.
- Time Management: Effectively managing time and prioritizing tasks to meet deadlines.
- Computer Skills: Proficiency in using customer relationship management (CRM) software and other relevant tools.
- Adaptability: Being able to adjust to different situations and customer needs.
- Teamwork: Collaborating effectively with other team members to provide excellent customer service.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 12000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Jaipur.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2646680
Job Category Diploma , Walkin , Tech Support , Contingent
Locality Address New Sanganer Road, Jaipur-Others
State Rajasthan
Country India
About Company
Enser is the BPM ( Business Process Management ) Company. Best Digital Marketing Company. Complete End to End solutions for SME'S
and Start-ups. Outsource your call center activity and focus more on
your business .
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