Customer Care Executive Jobs Opening in EXR Tech Solutions at Vishrantwadi, Pune
Customer Care Executive
EXR Tech Solutions
Expired
Posted: 16 Jan 24
Job Description
The Customer Care Executive will be responsible for handling inbound calls from farmers, addressing inquiries, providing assistance in claim settlement, and facilitating registration for various schemes. The role requires effective communication skills in Hindi, along with understanding of English.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
The ideal candidate should possess a minimum qualification of 12th grade, with an option for graduates.
Relevant work experience in customer service, particularly in the agriculture sector, will be preferred. This position offers an excellent opportunity for individuals with 3 months to 2 years of experience to contribute to a dynamic customer care team.
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 12000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2182507
Job Category Tech Support
Locality Address Vishrantwadi
State Maharashtra
Country India
About Company
Exr Tech Solutions have a team of professional developers who have expertise in the latest programming technologies like Php, Laravel, Magento, ReactJS, front-end technologies like AngularJS, back-end technologies like Node.js to develop custom and responsive website, web application and e-commerce solution.
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