Customer Care Executive Jobs Opening in Ez 4 Business Solutions at Airoli, Ghansoli, Kopar Khairane, Navi Mumbai

Customer Care Executive

Ez 4 Business Solutions

0.6 Years

18000 - 32000 Monthly

Expired

Posted: 30 Dec 23

Job Description

DOJ: 18th Jan 2024
Qualification :- Graduate if Fresher/ HSC only for Experience
Experience:- 6 months Experience into Customer Service Mandatory
Shift Timing : 24*7 (Rotational)Working Days : 5Week Offs : 2 Rotational
Salary: upto 4,10,000 LPA
Excellent Communication mandatory ( International Voice Selects Only)
Rounds of Interview : ( Virtual ) 1. HR 2. Operation
Note: Work from office
Job Role: Solving the queries of the Customer related to Postpaid / Prepaid Customers.

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 06 Months year experience as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 32000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Navi Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 200 job openings for Customer Care Executive in our Organisation.