Customer Care Executive Jobs Opening in Fastline recruitment services at Ashok Nagar, BTM, Shanti Nagar, Bangalore

Customer Care Executive

Fastline recruitment services

0 to 1 Years

15000 - 17000 Monthly

Expired

Posted: 08 Mar 25

Job Description

As a Customer Care Executive, you will play a crucial role in enhancing client engagement and ensuring customer satisfaction. This position is not just a job; it’s an opportunity to make a meaningful impact on the lives of our customers.

Key Responsibilities
Customer Inquiries: Provide prompt and accurate responses to customer questions regarding banking products and services.

Issue Resolution: Actively listen to customer complaints and resolve issues effectively, ensuring a positive experience.

Documentation: Maintain accurate records of customer interactions to facilitate seamless service.

Product Education: Inform customers about our services and promotions, helping them make informed decisions.

Collaboration: Work closely with internal teams to ensure a cohesive and efficient service delivery.

Feedback Collection: Gather customer feedback to identify areas for improvement and enhance service quality.

Compliance: Adhere to banking regulations and policies, ensuring that all interactions are conducted ethically and professionally.

Languages Known: Tamil or English / Malayalam or English

Technical & Professional Skills:

Proficiency in MS Office, CRM tools, and customer support software.
Strong problem-solving and conflict-resolution abilities.
Ability to handle high call volumes efficiently.

Soft Skills & Personal Attributes:

Excellent verbal and written communication skills.
Patient, empathetic, and customer-oriented approach.
Ability to work under pressure and meet service targets.

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), Vocational Training, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 17000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 10 job openings for Customer Care Executive in our Organisation.