Customer Care Executive Jobs Opening in FLASHWAVE LOGISTICS PVT LTD at Dwarka, Delhi
Job Description
We're Hiring: Customer Care Executive – Import & Export Logistics
Job Summary:
We are looking for a Customer Care Executive to handle import & export logistics operations, customer inquiries, and documentation support. The ideal candidate should have excellent communication skills, knowledge of shipping/logistics processes, and experience in handling international clients.
Key Responsibilities:
Customer Support & Communication:
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Handle inquiries from clients, shipping agents, and customs authorities.
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Provide shipment updates, tracking details, and delivery schedules.
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Address customer complaints and resolve issues efficiently.
Import & Export Coordination:
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Coordinate with freight forwarders, shipping lines, and transporters.
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Ensure timely clearance of goods by working with customs and regulatory authorities.
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Assist in processing Letters of Credit (LC), Bill of Lading (BL), and shipping documents.
Documentation & Compliance:
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Prepare and verify import/export documents as per regulations.
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Ensure compliance with customs, international trade laws, and company policies.
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Maintain records of shipments, invoices, and customer communications.
Reporting & Process Improvement:
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Update the CRM system with customer interactions and shipment status.
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Work with the operations team to optimize logistics efficiency.
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Generate reports on shipment trends, customer feedback, and service improvements.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
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