Customer Care Executive Jobs Opening in G&R management consultancy Pvt Ltd at Gorwa, Vadodara
Customer Care Executive
G&R management consultancy Pvt Ltd
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Posted: 18 Apr 23
Job Description
Responsibilities: Customer Care II Problem Solving
• Managing Incoming Calls And Customer Service Inquiries
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
• Managing Incoming Calls And Customer Service Inquiries
• Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
• Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
• Candidate good into English Language
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 14000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Vadodara.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1753290
Job Category Tech Support
Locality Address Gorwa
State Gujarat
Country India
About Company
Leading in bpo sector
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