Customer Care Executive Jobs Opening in GlamZei at C G Road, Navrangpura, Ahmedabad
Customer Care Executive
GlamZei
0 Years 
15000 - 40000 Monthly 
Certificate Course (ITI)(Fashion/ Design), Diploma(Fashion/ Design), M Phil / Ph.D(English), B.Com, BA(Commerce, English), M.Com, MA(English), BBA/BBM, BCA, BE/B.Tech(Fashion / Design Technology), MBA/PGDM(Advertising / Mass Communication), BSc(Visual Communication), MCA, ME/M.Tech, PG Diploma(Fashion/ Design, Front Office), Vocational Training, B.Design(Fashion Design), B.FashionTech(Apparel Production), BFA(Fine Arts), Other Graduate(Other Graduate), Other Post Graduate(Other Post Graduate) 
Expired
Posted: 03 Jan 24
Job Description
Scope of Work
- Handle incoming customer inquiries via phone calls, emails, and WhatsApp promptly and professionally.
- Provide accurate and helpful information about products, services, pricing, and policies.
- Address and resolve customer complaints, concerns, or issues effectively and in a timely manner.
- Process returns, exchanges, and refunds according to company policies.
- Maintain detailed records of exchanges, returns and refunds.
- Maintain clear and concise communication with customers, ensuring their needs are met and their questions are answered.
- Assist customers with order-related issues such as tracking, shipping, and delivery.
- Stay informed about the company's products, services, and promotions to provide accurate information to customers.
- Maintain detailed records of customer interactions, inquiries, and resolutions.
- Gather customer feedback and provide insights to the management team for continuous improvement.
- Collaborate with other departments, such as sales and operations, to address customer needs effectively.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, Other Graduate, Other Post Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 40000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Ahmedabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education Certificate Course (ITI)(Fashion/ Design), Diploma(Fashion/ Design), M Phil / Ph.D(English), B.Com, BA(Commerce, English), M.Com, MA(English), BBA/BBM, BCA, BE/B.Tech(Fashion / Design Technology), MBA/PGDM(Advertising / Mass Communication), BSc(Visual Communication), MCA, ME/M.Tech, PG Diploma(Fashion/ Design, Front Office), Vocational Training, B.Design(Fashion Design), B.FashionTech(Apparel Production), BFA(Fine Arts), Other Graduate(Other Graduate), Other Post Graduate(Other Post Graduate)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2153900
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address C G Road , Navrangpura
State Gujarat
Country India
About Company
The journey started in January 2021, when a few young as well as experienced fashion enthusiasts came together to create a miracle. With a similar vision in their eyes, they set foot to walk this journey together.
The initial few months went into deep research of the market and understanding the issues the consumers were facing in their casual clothing. Young brains and mindful experiences collaborated and spent about 8 months before the launch to bring this miracle to you. Thus, GlamZei vouches for its statement when it says that it provides the best quality of its product keeping in mind the value for money. It works every single day, early mornings and late nights, during Navratris and Diwalis and Holis and Onams, to make sure this miracle reaches to you, and makes your shopping experience easier, happier and ecstatic.
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