Customer Care Executive Jobs Opening in Glance BPO Pvt.Ltd at Ajabpur Kalan, Dehradun
Customer Care Executive
Job Description
Job Title: Customer Care Executive (Non-Voice Process)
Location: Ajabpur, Dehradun
Shift: Night Shift
Salary: ₹10,000 – ₹11,000 per month
We are looking for dedicated and customer-focused Customer Care Executives for a Non-Voice Process. The role involves handling customer queries through chat and email while ensuring high-quality support and customer satisfaction.
Eligibility Criteria-
Minimum qualification: 12th Pass
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Freshers are welcome
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Candidates pursuing graduation are also eligible to apply
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Good understanding of the English language
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Basic computer knowledge
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Strong problem-solving and communication skills
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Ability to handle customer queries with patience and professionalism
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Willingness to work in night shifts
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Handle customer queries through chat and email (non-voice process)
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Provide accurate information and timely resolution to customer issues
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Maintain proper records of customer interactions and transactions
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Ensure quality service delivery and a high level of customer satisfaction
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Follow company policies and support guidelines consistently
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Opportunity for freshers to start their career
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Supportive work environment
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Skill development in customer support and communication
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
About Company
We are a customer-centric Business Process Outsourcing (BPO) service provider delivering reliable, scalable, and cost-effective support solutions to businesses across multiple industries. Our focus is to enhance customer experience, improve operational efficiency, and help our clients achieve sustainable growth.
Our Services-
Customer Support (Voice & Non-Voice)
Inbound and outbound customer support through calls, chat, and email with a strong emphasis on quality and turnaround time. -
Technical Support
Level-1 technical assistance to resolve basic technical issues efficiently and professionally. -
Back Office Operations
Data entry, data processing, documentation, and record management with high accuracy and confidentiality. -
Sales & Lead Generation
Tele-sales, appointment setting, and lead qualification to support business development goals.
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Trained and professional workforce
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Quality-driven service delivery
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24/7 operational capability
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Cost-effective solutions
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Strict data security and compliance standards
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Customized processes based on client requirements
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Strong communication and process knowledge
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Fast turnaround time and scalability
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Dedicated quality assurance team
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Client-focused approach with measurable KPIs
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E-commerce
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Banking & Financial Services
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Telecom
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Healthcare
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Travel & Hospitality
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Education
To deliver exceptional outsourcing solutions that create value, build trust, and enable long-term partnerships with our clients.
Our VisionTo be a trusted global BPO partner recognized for service excellence, innovation, and customer satisfaction.