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Customer Care Executive Jobs Opening in GRASSROOTS SOLUTIONS & SERVICES PVT LTD at Greater Noida, Noida City Centre, Sector 18, Noida, Noida

Customer Care Executive

GRASSROOTS SOLUTIONS & SERVICES PVT LTD
experience-icon 0 to 0.6 Years
salary-icon 11000 - 15000 Monthly
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Posted: 30 Jan 26

Job Description

Responsibilities:

         Handle inbound and outbound customer calls, emails, and chats.

         Provide accurate information regarding products/services to customers.

         Resolve customer queries, complaints, and issues in a timely and professional manner.

         Maintain customer records and update CRM systems.

         Coordinate with internal teams to ensure smooth resolution of customer concerns.

         Follow communication guidelines and ensure high customer satisfaction.

         Escalate unresolved issues to seniors or the concerned department.

         Meet performance metrics such as response time, quality score, and customer satisfaction rating.

Skills Required:

         Excellent verbal and written communication skills.

         Strong customer handling and problem-solving ability.

         Basic computer knowledge (MS Office, CRM tools).

         Patience, empathy, and a positive attitude.

         Ability to multitask and work under pressure.

         Good listening and interpersonal skills.


More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

  1. What are the job requirements to apply for this Customer Care Executive job position?
    • Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Customer Care Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Care Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Care Executive position?
    • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2834363
Locality Address Greater Noida , Noida City Centre, Sector 18, Noida , Sector 29, Noida , Sector 62, Noida
Country India

About Company

Jobs: GRASSROOTS SOLUTIONS & SERVICES PVT LTD recruiting Customer Care Executive Experienced(0 to 0.6 Years) candidates candidates nearby Noida.GRASSROOTS SOLUTIONS & SERVICES PVT LTD vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc. GRASSROOTS SOLUTIONS & SERVICES PVT LTD Company recruits a lot of Experienced(0 to 0.6 Years) candidates candidates every year based on the skills BPO, Call Center, Customer Care Executive, Customer Service, Inbound Calling, Telecaller. The candidates with 12th Pass (HSE) are selected to full fill the vacancies in customer-service-tech-support job field. The candidates nearby Noida can apply for Customer Care Executive position in GRASSROOTS SOLUTIONS & SERVICES PVT LTD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the GRASSROOTS SOLUTIONS & SERVICES PVT LTD recruitment, candidates are mostly chosen for the department of customer-service-tech-support . To learn more about the current jobs and other details, it is better to go through official site of GRASSROOTS SOLUTIONS & SERVICES PVT LTD and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of GRASSROOTS SOLUTIONS & SERVICES PVT LTD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in GRASSROOTS SOLUTIONS & SERVICES PVT LTD and near your city and get a secured career.
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