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Customer Care Executive Jobs Opening in Guru Krupa Placement Services at Andheri West, Kandivali West, Malad West, Mumbai

Customer Care Executive

Guru Krupa Placement Services
experience-icon 0 Years
salary-icon 10000 - 25000 Monthly
location-icon Mumbai(Andheri West , Kandivali West , Malad West , Thane, Mumbai-Others)
Expired

Posted: 12 Jul 22

Job Description

  • Designation: Customer Care Executive

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Salary Range(In Rupees): 10000-25000

Required skills:

  • Good Communication Skills.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time

About Company

Guru Krupa Placement Services
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