Customer Care Executive Jobs Opening in Jio Baba Group at Chandigarh (Haryana)
Job Description
Job Title: Customer care executive
Job Location: sector 1, Panchkula
Salary: Up to ₹23,000 per month
Job Type: Full-Time | Rotational Shifts
Job Summary:
A Customer Care Executive is the face of the company for customers and is responsible for delivering excellent service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction. The primary objective of this role is to maintain a positive company image by efficiently handling customer interactions through phone, email, chat, and other communication channels.
Customer Care Executives serve as the first point of contact for customers seeking assistance or information about products or services. They must demonstrate excellent communication skills, patience, empathy, and a thorough understanding of the company's offerings to effectively assist customers.
Responsibilities:
- Handle inbound and outbound customer service calls
- Address and resolve customer queries efficiently
- Maintain customer satisfaction and service quality standards
- Update customer information accurately in the database
- Follow standard operating procedures and company policies
- Meet daily/weekly performance targets
How to Apply:
Interested candidates can send their updated resume to us
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.