Customer Care Executive Jobs Opening in Jiva Ayurveda at Sector 37, Faridabad, Faridabad
Job Description
- Handling Inbound/Outbound calls of customers and capturing important details in the system.
- Understand the customer's query and provide resolution.
- Document accurately.
- Doing Outbound calls to customers attending to their queries and helping them take consultations with doctors.
- Achieve targets.
- Work with internal teams to resolve customer issues promptly.
- Gather and pass on the feedback from customers to product development teams.
- Proactively engage with customers to enhance retention and loyalty.
- Meet the high standards of professional conduct, turnaround time and accuracy set by the team.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interactions with the customers for future evaluation.
- Setting up customer accounts and provide relevant information to them.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 15000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Faridabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2121158
Job Category Diploma , Walkin , BSc/BCA/BBM , Tech Support
Locality Address Sector 37, Faridabad
State Haryana
Country India
About Company
Jiva Ayurveda
Jiva Group is a pioneer in the field of education & Ayurveda, especially using technology to bring affordable, accessible, and authentic healthcare to the doorsteps of people. With a presence in 17+ states in India & affiliations with 50+ countries, Jiva works across multiple business verticals comprising teleconsultation, retail clinics, channel sales, eCommerce, 'center for well-being', Jiva school, and manufacturing unit.
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