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Customer Care Executive Jobs Opening in Jiva Ayurveda Pharmacy Ltd. at Sector 37, Faridabad, Faridabad

Customer Care Executive

Jiva Ayurveda Pharmacy Ltd.
experience-icon 0 Years
salary-icon 8700 - 16000 Monthly

Posted: 02 May 22

Job Description

Customer Care Executive 

Job Description

 Roles and Responsibilities:-

·         Taking Incoming calls from customers and capturing important details in the system.

·         Understand the customer's query and provide resolution.

·         Document accurately.

·         Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.

Desired Candidate Profile:-

·            Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue)

·            Good in customer dealing (Know about Customer Service, Online Shopping Portals)

·            Knowledge of Computer, Basic Typing

·            Good Interpersonal Skills (Positive attitude, Negotiation Skills)

·            Sales were driven (Know basic selling skills on-call)

·            Listening skills.

·            Awareness about digital payments platforms.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1471357
Locality Address Sector 37, Faridabad
Country India

About Company

About Jiva Ayurveda

Jiva Group is a pioneer in the field of education & Ayurveda, especially in using technology to bring affordable, accessible, and authentic healthcare to the doorsteps of people. With a presence in 17+ states in India & affiliations with 50+ countries, Jiva works across multiple business verticals comprising teleconsultation, retail clinics, channel sales, eCommerce, 'center for well-being', Jiva school, and manufacturing unit. Jiva Ayurvedic Pharmacy Limited, part of Jiva Group, is a leading healthcare (Ayurvedic) company that produces world-class authentic Ayurvedic treatment solutions and products that help create a healthy and happy society. In treatments, Jiva runs a chain of 80+ Ayurvedic clinics throughout India and the world's largest three telemedicine centers based out of Faridabad, Indore, and Pune. In products, Jiva promotes a wide range of 200+ Ayurvedic products (healthcare & beauty care) through its online and distribution channels.

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