Customer Care Executive Jobs Opening in Job planet at Vashi, Mumbai

Customer Care Executive

Job planet

0 to 2 Years

10000 - 25000 Monthly

Expired

Posted: 23 Feb 24

Job Description

Job Description:

Provide exceptional customer service to international clients via various communication channels such as phone, email, and chat.

Address customer inquiries, complaints, and concerns promptly and professionally, ensuring resolution and customer satisfaction.

Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and actions taken.

Collaborate with internal teams to escalate and resolve complex issues, ensuring timely and effective resolution.

Stay updated on product knowledge, company policies, and industry trends to provide accurate information and support to customers.

Requirements:

Excellent verbal and written communication skills in English (additional language proficiency is a plus).

Proven customer service experience in a similar role, preferably in a BPO or customer-centric environment.

Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Strong problem-solving skills and the ability to empathize with customers to ensure positive interactions.

Flexibility to work in rotational shifts and adapt

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 25000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.