Customer Care Executive Jobs Opening in Lead Training and corporate solutions at Sarjapur Road, Bangalore

Customer Care Executive

Lead Training and corporate solutions

0 Years

Not disclosed

Expired

Posted: 01 Mar 23

Job Description

Roles and Responsibilities:

* Handling executive role at Hospitals.

* Assisting patients in registration

* Navigating the patients to respective departments

* Appointment Booking, assisting with queries

* Feedback collection and escalation of feedback to respective heads

* Translation service required

* Identify and assess customers’ needs to achieve satisfaction

* Build sustainable relationships and trust with customer accounts through open and interactive communication

* Provide accurate, valid and complete information by using the right methods/tools

* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents

Skills Required:

Fluency in spoken and written English

Basic computer

MS office, MS Excel

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1686649

Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support

Locality Address Sarjapur Road

State Karnataka

Country India

About Company

‘Lead’ is a conglomerate of Educationists, Human Resource Experts, Trainers and Industry Professionals. Our innovative and diversified range of recruitment solutions, training programs and other consulting services are designed and delivered by an ever-growing team of subject matter experts who are fully competent in providing solutions relevant to Manufacturing Industries, IT sectors, BPOs, Hospitals and Hospitality industries.

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