Customer Care Executive Jobs Opening in Magic Bus at Saidapet, Chennai

Customer Care Executive

Magic Bus

0 Years

15000 - 20000 Monthly

Expired

Posted: 05 Nov 24

Job Description

We are seeking a friendly, efficient, and detail-oriented Customer Care Executive to join our team. As a Customer Care Executive, you will be the first point of contact for our customers, providing exceptional service and assistance via phone, email, and chat. Your role will involve resolving inquiries, addressing concerns, and ensuring a positive customer experience.

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
Provide accurate information regarding products, services, and policies.
Resolve customer complaints and issues effectively, offering solutions or escalating when necessary.
Maintain and update customer records.
Handle order inquiries, product returns, and exchanges.
Collaborate with other departments to ensure customer satisfaction.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
Meet individual and team performance targets.

Skills & Qualifications:

12th, diploma or college degree preferred.
Basic English communication skills.
Strong problem-solving abilities.
Ability to handle multiple tasks and work in a fast-paced environment.
Basic knowledge on MS Office.

How to Apply:
Interested candidates should apply to us

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Life insurance
Provident Fund

Schedule:

Day shift
Night shift

Supplemental Pay:

Overtime pay

Work Location: In person

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BSc, 12th Pass (HSE), 10th Pass (SSC), B Voc, Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.