Customer Care Executive Jobs Opening in Magnum group at Habib Ganj, Bhopal-Others, Bhopal

●Calling customers to collect EMI of personal loan taken through app
●Making outbound calls with the Aim to collect any overdue loan payments as per loan agreement and clients obligations.
●Looking after customer queries and try to resolve the case in the best possible manner

●Manage accounts for collection of overdue repayments

●Contact customers to ask about their overdue payments

●Send out past due notices for delinquent accounts or for missed settlement

payments

●Investigate and resolve complaints related to repayments

●Report address changes / Phone number changes and maintain files on

correct and current contact information

●Monitor high risk, high value accounts

●Investigate historical data for each defaulter

●Take actions to encourage timely debt payments

●Process repayments or coordinate with internal teams for the same

●Update account status records and collection efforts

●Report on collection activity and accounts receivable status

●Coordinate with city teams and Legal team for fast Recovery

●Carry out RCA on high default customers and share feedback with internal

1. What are the job requirements to apply for this Customer Care Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Care Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 9500 and 15000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Bhopal.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Care Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Care Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.