Customer Care Executive Jobs Opening in MSC Fin Corp INdia at Ameerpet, Hyderabad

Job summary:

Opening for Customer Care Executive, FEMALE Candidate ONLY, with Our Company-MSC Fincorp India, located at Hyderabad / Secunderabad

Responsibilities:

Handle Inbound and Outbound calling for customer service.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive

Communication.                    

Provide accurate, valid, and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits

Conduct follow-ups to ensure complete resolution of issues.

Keep records of customer interactions and process customer accounts.

Follow communication procedures, guidelines, and policies.

Take the extra mile to engage customers.

Perks & Value Proposition:

 Employees get free Coffee, Tea and snacks.

 Employees are promoted every 3 months. Outstanding performers get promoted every quarter.

 Monthly reward and recognition to outstanding performers.

 Accelerated growth of employees and can become Assistant Manager in as early as 2 years.

Additional Info:

Fixed CTC (10k to 15k + incentives)

Job Location- Ameerpet, Hyderabad, Telangana

Edu - Graduation/SSC/12th qualified,

6 days a week and the week-off will be on weekdays.

Schedule:

Day shift

Education:

Higher Secondary(12th Pass) and Above are (Required)

Experience:

Freshers can apply: 1 year (Preferred)

Language:

Fluent English (Required)

Telugu or Hindi (Required)

Employment Type

Full-time

1. What are the job requirements to apply for this Customer Care Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Care Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BE/B.Tech, 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Hyderabad.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Care Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Care Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.