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Customer Care Executive Jobs Opening in REDTAPE LIMITED at Noida-Others, Noida

Customer Care Executive

REDTAPE LIMITED
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
qualification-icon B.Com, BA(History), BCA
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Posted: 24 Apr 24

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support. 
  • Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.
  • Assisting them if they are facing a problem and troubleshooting it.
  • Ensuring the customer has a positive experience with the company.
  • Fostering a healthy relationship between the client and the customer.

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

  1. What are the job requirements to apply for this Customer Care Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Care Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Noida.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Care Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Care Executive position?
    • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Education B.Com, BA(History), BCA
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2401586
Job Category Tech Support
Locality Address Noida-Others
Country India

About Company

RedTape is known for emerging as one of the Finest Brands of Footwear and Clothing for Men, Women and Kids. It has emerged as a complete Family Fashion Destination by providing the Best International Styles and World-Class Quality through Shoes, Apparels and Accessories for all age groups.We ensure that your Style Quotient is delivered from us to your wardrobe. We always aim to provide the Best Shopping Experience to our Customers, either Online or Offline.

It has been growing in the Fashion and Lifestyle Segment, capturing both Offline and Online market space.Our Global Footprint spans across 17 Countries over 6 Continents. We are listed among the top Footwear Brands striding ahead in the market. The brand has gained a strong foothold in the niche markets of India, UK, US, Australia, Turkiye, UAE, France, Germany, West Asia and South Africa and others.

Having established our mark in the most Lucrative and Fashionable International Markets, we have achieved exponential growth in India. Our Omni-Channel Retail Strategy, with a Strong Emphasis on Digital Infrastructure, is enabling us to consistently increase our domestic reach and deliver an engaging and seamless brand experience to consumers both in-store and online.

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