Customer Care Executive Jobs Opening in Reliable Solution Pvt Ltd at Garia, Kolkata

Customer Care Executive

Reliable Solution Pvt Ltd

0 Years

8000 - 16000 Monthly

Expired

Posted: 09 Apr 22

Customer Care Executive

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers