Customer Care Executive Jobs Opening in Roles4All at Mohali-Others, Mohali

Customer Care Executive

Roles4All

0 Years

Not disclosed

Expired

Posted: 19 May 24

Job Description

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
Curating streamlined email and social media communication mediums for offers, updates and much more
Dealing with customer issues and churning out an easy-to-follow solution
Managing payment and delivery of customer orders
Helping customers choose the right product for their requirements and budget
Handling customer concerns and complaints in a timely manner
Informing customers of upcoming promotions or deals
Establishing a positive rapport with all clients and customers in person or via phone
Forming reports based on customer satisfaction statistics and helping their team to develop new skills
Fixing appointments based on the availability of customers and clients
Interacting with customers to ensure they have a desirable and shareable experience

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BCA, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.