Customer Care Executive Jobs Opening in SA Technologies Inc at Hitech City, Hyderabad

Customer Care Executive
Job Description
Position: Customer Care Executive
Cab facility will be provided only to females (Only Drop)
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
About Company
SA Technologies specializes in offering IT consulting and Development solutions using Remote as well as onsite IT Teams. Over the years, we have been helping our customers achieve operational excellence and compliance on the cloud. Our expertise lies in delivering quality services, cross-platform skills & supporting you to achieve operational excellence & empower you to become a technology-driven enterprise. Our certified partnerships include Microsoft, Google Cloud.
SA Tech Software Pvt. Ltd is a subsidiary of the silicon-valley based SA Technologies Inc. With over 10 years of staffing & resource management experience, SA Tech supports the needs of MNCs, Conglomerates, Fortune-ranked companies and other private enterprises.
SA Tech is specialized in seamlessly supporting staffing demands of critical projects, a particular department or the entire IT eco-system of our clients at single or multiple locations. Our resources are well-suited to all major industries, domains and technologies especially ERP Consulting