Customer Care Executive Jobs Opening in Speed Global Solutions at Noida

Customer Care Executive

Speed Global Solutions

0 to 3 Years

30000 - 35000 Monthly

Expired

Posted: 01 Apr 25

Job Description

*Job Title:* Customer Care Executive

*Department:* Customer Service

*Salary:* ₹30,000 – ₹35,000 (In-Hand)

Typing Speed Requirement: Minimum 30 WPM

*Job Overview:*Speed Global Solutions is looking for a *Customer Care Executive* to join our logistics department. The ideal candidate will play a crucial role in delivering outstanding customer service, addressing logistics-related queries, and ensuring seamless communication between clients, logistics partners, and internal teams.

*Key Responsibilities:*

*Customer Support:*

- Serve as the first point of contact for customers via phone, providing prompt and professional support.

- Address inquiries related to *logistics services, delivery schedules, shipment tracking, and order status updates**.

- Handle customer complaints effectively, ensuring quick resolution and satisfaction.

*Order & Logistics Management:*

- Monitor and manage *order status, delivery timelines, and shipment documentation* .

- Coordinate with *warehouses, transportation teams, and third-party logistics providers* to ensure on-time deliveries.

- Assist customers with the *returns and exchange process*, ensuring compliance with company policies.

*Communication & Coordination:*

- Keep customers informed about *shipment details, potential delays, and any logistics-related issues*.

- Work closely with the *logistics, sales, and operations teams* to enhance service efficiency.

Qualifications & Requirements:

- *Education* : A *bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field* is preferred (Graduation is mandatory).

- *Experience: 0 to 3 years* (Freshers with excellent communication skills are encouraged to apply).

*Skills :*

- Strong verbal communication skills.

- Ability to multitask and manage customer queries effectively.

- Basic knowledge of logistics operations is a plus.

- Proficiency in typing (minimum *30 WPM)* .

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What are the salary requirements for this job?
- Ans: The salary range is between 30000 and 35000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Noida.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.