Customer Care Executive Jobs Opening in Telleconnect global services at Central Delhi, Chandni Chowk, Connaught Place, Gorakhpur, Lucknow, Delhi
Customer Care Executive
Telleconnect global services
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Posted: 10 May 25
Job Description
No investment needed
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
Work from home
Work only 3-4 hours.
Weekly two payout days
Incentives also
Earn upto 40000 per month
Have pan card Valid adhaar.
Card Bank account Upi for transaction of salary
Key Responsibilities:
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Customer Interaction:
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Handle incoming customer inquiries via phone, email, chat, and in-person (if applicable).
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Provide accurate, valid, and complete information by using the right tools and resources.
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Maintain a professional and positive attitude when dealing with customers.
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Ensure timely and effective resolution of customer complaints and concerns.
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Follow up on customer interactions to ensure issues are resolved to the customer’s satisfaction.
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Problem Solving and Complaint Resolution:
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Identify and assess customers’ needs to achieve satisfaction.
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Investigate and resolve product or service issues by clarifying the customer’s complaint and determining the root cause.
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Propose appropriate solutions and follow up to ensure resolution.
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Escalate complex customer issues to appropriate departments or supervisors when necessary.
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Record Keeping and Documentation:
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Maintain detailed records of customer interactions, transactions, comments, and complaints.
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Use CRM (Customer Relationship Management) software to log queries and updates.
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Prepare reports on customer feedback, recurring issues, and resolutions for internal use.
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Product and Service Knowledge:
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Stay up to date with the latest company products, services, policies, and procedures.
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Be prepared to provide product demonstrations or guide customers through technical processes.
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Work closely with the sales and product teams to relay customer feedback and contribute to product improvements.
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Team Collaboration:
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Collaborate with other departments to improve overall customer experience.
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Participate in regular training and team meetings.
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Share best practices and contribute to team goals.
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Quality Assurance:
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Adhere to service level agreements (SLAs) and quality standards.
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Ensure compliance with company policies, procedures, and legal requirements.
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Strive for continuous improvement in service delivery and customer handling.
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More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Part Time in Gorakhpur, Lucknow, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Telephonic Interview, Virtual Interview
Employment TypePart Time
Job Id2673377
Job Category Part Time , Tech Support , Work from Home
Locality Address Central Delhi , Chandni Chowk , Connaught Place , Delhi Cantt. , Dwarka
State Uttar Pradesh, Delhi
Country India
About Company
Telleconnect global services
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