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Customer Care Executive Jobs Opening in Temerity careers Pvt Ltd at Ghansoli, Mumbai, Navi Mumbai

Customer Care Executive

Temerity careers Pvt Ltd
Apply Now

Posted: 11 Feb 23

Job Description

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services. 
  • Opens customer accounts by recording account information.
  • Handing Incoming Queries
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
 Required skills:
    • Good typing Speed.
    • Good Communication Skill.
    • Basic Computer Skills
    • Discipline, Positive Attitude & Punctuality

    More information about this Customer Care Executive Job

    Please go through the below FAQs to get all answers related to the given Customer Care Executive job

    1. What are the job requirements to apply for this Customer Care Executive job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Care Executive

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

    3. What are the salary requirements for this job?
      • Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Mumbai, Navi Mumbai.

    4. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    5. This Customer Care Executive is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    6. How many job vacancies are opening for the Customer Care Executive position?
      • Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

    Job Particulars

    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id1680293
    Locality Address Ghansoli
    Country India

    About Company

    Temerity careers Pvt Ltd
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