Customer Care Executive Jobs Opening in Thermocraft Engineering Services at Udyog Vihar, Gurgaon, Delhi

Customer Care Executive

Thermocraft Engineering Services

0 Years

15000 - 23000 Monthly

Expired

Posted: 17 May 23

Job Description

We require quality candidates to deal with our customer queries.

Good communication skills in English + Hindi

Graduate/ Undergraduate both can apply

6 days working

Job Type: Full-time

Salary: ₹15,000.00 - ₹23,000.00 per month

Benefits:

Provident Fund

Supplemental pay types:

Overtime pay
Performance bonus

Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

Higher Secondary(12th Pass) (Preferred)

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 23000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Gurgaon, Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.