Customer Care Executive Jobs Opening in Varun motors pvt ltd at Balanagar, Begumpet, Bowenpally, Hyderabad
Job Description
Key Responsibilities:
-
Customer Interaction:
Handle incoming and outgoing calls, emails, and live chats in a professional and friendly manner. Address customer inquiries, concerns, and requests promptly. -
Issue Resolution:
Identify customer needs and provide appropriate solutions or alternatives. Resolve product or service-related issues within set timeframes and escalate unresolved cases to senior support staff when needed. -
Product Knowledge:
Develop a deep understanding of company products, services, and policies to confidently assist customers with accurate information and guidance. -
Record Keeping:
Maintain detailed records of customer interactions, transactions, comments, and complaints in CRM or ticketing systems. Ensure data is updated in real-time and complies with company standards. -
Follow-up:
Conduct timely follow-ups on customer cases, order status, or complaints to ensure complete resolution and customer satisfaction. -
Feedback Collection:
Gather and record customer feedback to identify trends, improve processes, and report recurring issues to management. -
Team Collaboration:
Coordinate with internal departments such as technical support, logistics, billing, or sales to fulfill customer requests or resolve problems. -
Performance Goals:
Meet or exceed individual performance metrics such as call handling time, resolution rate, customer satisfaction scores, and attendance. -
Adaptability:
Adjust to new tools, updates in company procedures, or product launches quickly to stay current and effective in handling customer interactions. -
Customer Retention:
Create a positive experience that promotes customer retention and brand loyalty, even when dealing with complaints or service disruptions.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
About Company
Hyderabad 
Freshers 
Salary not disclosed 
BA
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BCA, BE/B.Tech 
