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Customer Care Executive Jobs Opening in Votiko at Jadavpur, Picnic Garden, Salt Lake, Kolkata

Customer Care Executive

Votiko
Expired

Posted: 06 May 22

Job Description

We’re looking for a talented and passionate individual to join our company and to lead the customer service team to greater heights. You’ll supervise approximately 10 full-time employees who are in contact with our customers (both businesses and individuals) in person and via email, phone, live chat and other methods.

Responsibilities:-
- Work closely with the team, motivating and coaching them
- Ensure training and development plans are maintained for all team members
- Manage the fair and consistent application of performance management and disciplinary measures as necessary.
- Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction 

Team management experience:-
 - Experience within customer services
- Excellent leadership and communication skills
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and motivating individual
- Creative thinking.

Location:- Surat

Salary:- ₹15,000 to - ₹35,000 /month

Experience :- 1 year to 4 Year as a Team Leader/Supervisor  

Working Days- Monday to Saturday

 

Job Particulars

Who can apply Experienced (1 to 3+ Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1473508
Locality Address Jadavpur , Picnic Garden , Salt Lake , Shibpur , Kolkata-Others
Country India

About Company

Votiko
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