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Customer Care Executive Job in Votiko at Surat

Customer Care Executive

Votiko
experience-icon0 Years
salary-icon 15000 - 35000 Monthly
qualification-icon Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
location-icon Surat
Expired
Posted: 11 Apr 22
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About Company
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Job Description

We are looking for a Customer Service Trainer to educate our support, sales and customer service teams. Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you. 

Responsibilities :-
-Create an inspiring team environment with an open communication culture
-Set clear team goals
-Delegate tasks and set deadlines
-Oversee day-to-day operation
-Monitor team performance and report on metrics
-Motivate team members
-Discover training needs and provide coaching
-Recognize high performance and reward accomplishments
-Encourage creativity and risk-taking
-Suggest and organize team building activities

Requirements:-
-Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills

Job Particulars

Role customer service tech support
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1464908
Job Category Diploma , Tech Support , Work from Home
Locality Address
State Gujarat
Country India

About Company

Votiko
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