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Customer Care Executive Jobs Opening in Xentricx Tech Pvt Ltd at Industrial Estate, Mysore-Others, Mysore

Customer Care Executive

Xentricx Tech Pvt Ltd
experience-icon 0 Years
salary-icon 12000 - 15000 Monthly
Expired

Posted: 11 Dec 23

Job Description

Urgent Hiring Customer Care Executive
* Languages: Malayalam, Telugu ,Tamil, Kannada, English
* Salary : 12000 to 15000
* Education : PUC & above 
* Mode : WFO
* Location : Mysore 
*Opening : 20
Customer care executive analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality


More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

  1. What are the job requirements to apply for this Customer Care Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Care Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BSc, 12th Pass (HSE), 10th Pass (SSC)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Mysore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Care Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Care Executive position?
    • Ans: There are immediate 20 job openings for Customer Care Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2125509
Locality Address Industrial Estate, Mysore-Others
Country India

About Company

Xentricx Technologies PVT LTD is an international call center based in Pune, Solapur India. Xentricx Technologies company established in 2017 and incorporated in 2020 as a Private Limited Company. Well equipped with state-of-the-art technology with the capacity for fast ramp-up and rollout of new campaigns.
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