Customer Care - International Voice Process

G&R management consultancy Pvt Ltd

0.6 Years

20000 - 30000 Monthly

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Posted: 04 Apr 23

Job Description

CUSTOMER CARE - INTERNATIONAL VOICE PROCESS
PROCESS ; VODAFONE UK
SALARY ; UP TO 4.5L
LOCATION ; Pune
Skills Required .exp ;
Min 6 month qualification should be 12th
• Candidate should excellent in communication written & verbal
• Voice Versant 60 required
• Rotational Shift for both, male & female
• 5 days working. 2 rotational off.

Responsibilities:

If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.

If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.

If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.

More information about this Customer Care - International Voice Process Job

Please go through the below FAQs to get all answers related to the given Customer Care - International Voice Process job

What are the job requirements to apply for this Customer Care - International Voice Process job position?
- Ans: A candidate must have a minimum of 06 Months year experience as an Customer Care - International Voice Process

What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 30000 Monthly. The Salary will depend on the interview. This Customer Care - International Voice Process is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care - International Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care - International Voice Process position?
- Ans: There are immediate 1 job openings for Customer Care - International Voice Process in our Organisation.