Customer Care officer Jobs in Chennai - Pencil Technologies
Customer Care officer
Pencil Technologies
Expired
Posted: 18 Feb 19
Job Description
- Manage large amounts of incoming & Outgoing calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Particulars
Education Diploma, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id566956
Job Category Diploma , Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Tamil Nadu
Country India
About Company
We serve our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, Web site Designs web maintains, best quality Mobile Apps developing technology and operations. We partner with more than one-quarters of the Google Business solutions, driving innovation to improve the way the india works and lives. With expertise across more than 400 industries and all business functions, we deliver transformational outcomes for a demanding new digital India
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