Customer Care Officer Jobs Opening in CTAS AIRCON PVT LTD at HSR, Bangalore
Customer Care officer
Job Description
*SERVICE CALL LOG IN SOFTWARE.
*INFORM TO SERVICE MANAGER.
*REPORT REQUEST BY DELIVERY TEAM FOR PMS.
*SERVICE CALL TRACKING.
*SERVICE CALL TRACKING UPDATE IN GOOGLE SHEET.
*CUSTOMER FEEDBACK CALL.
*Redirecting Phone Calls.
*Distributing Correspondence.
*Refer unresolved customer grievances or special requests to designated departments for further investigation.
*Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.
Note: Only male candidates can apply.
Only Who Know Knows Kannada, Hindi, Tamil & English Can Apply.
Job Types: Full-time, Permanent