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Customer Care Officer Jobs Opening in MoneyTree at Pondicherry

Customer Care officer

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Posted: 10 Feb 23

Job Description

Creating financial services awareness among the customers about various financial products such as Business loans, Overdraft facilities, Insurance and Investments.
Answer phone, email, and face-to-face customer enquiries
Direct customers to online resources
Create and maintain reports on customer interactions
Attend weekly team meetings
Update customer records in our system, including notes about conversations and outcomes
Present ideas for improving customer care
Participate in team-building activities
Develop customer rapport
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Knowing our products inside and out so that you can answer questions.
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

More information about this Customer Care officer Job

Please go through the below FAQs to get all answers related to the given Customer Care officer job

  1. What are the job requirements to apply for this Customer Care officer job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Care officer

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Care officer is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Care officer position?
    • Ans: There are immediate 1 job openings for Customer Care officer in our Organisation.

Job Particulars

Education BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1679916
Job Category Tech Support
Locality Address
Country India

About Company

Channel partner of NBFCs and Banks. We are dealing with financial products such as Working capital loans, Business loans, Insurance and Investments.
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