Customer Care Officer Jobs Opening in Radiant E Serve Private limited at HSR, Jayanagar, Marathahalli, Bangalore, Chennai, Hyderabad
HOT JOBCustomer Care officer
Radiant E Serve Private limited
0 Years 
Not disclosed 
Certificate Course (ITI)(Front Office), Diploma(Front Office), B.Com, BA(Tamil), 12th Pass (HSE), Vocational Training 
Expired
Posted: 11 Jun 22
Job Description
We are hiring freshers for one of the leading Smart Phone and TV brands in Chennai Bangalore and Hyderabad.
Job Profile :
To understand and manage the walking in customers and provide service support.
Follow service protocol in achieving customer satisfaction.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Job Particulars
Education Certificate Course (ITI)(Front Office), Diploma(Front Office), B.Com, BA(Tamil), 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1501830
Job Category Diploma , Tech Support
Locality Address HSR , Jayanagar , Marathahalli , Anna Nagar, Velachery
State Karnataka, Tamil Nadu, Telangana
Country India
About Company
Radiant E Serve Private limited
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