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Customer Care Officer Jobs Opening in Rockland holidays and hospitality at Sahibabad, Ghaziabad

Customer Care officer

Rockland holidays and hospitality
experience-icon 0 Years
salary-icon 13000 - 20000 Monthly
qualification-icon Diploma, MBA/PGDM, 12th Pass (HSE), Other Graduate

Posted: 16 Dec 22

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers


Required skills:

  • Good typing Speed.
  • Good Communication Skill in Hindi & English.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Care officer Job

Please go through the below FAQs to get all answers related to the given Customer Care officer job

  1. What are the job requirements to apply for this Customer Care officer job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Care officer

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, MBA/PGDM, 12th Pass (HSE), Other Graduate

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 13000 and 20000 Monthly. The Salary will depend on the interview. This Customer Care officer is a Full Time in Ghaziabad.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Care officer is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Care officer position?
    • Ans: There are immediate 1 job openings for Customer Care officer in our Organisation.

Job Particulars

Education Diploma, MBA/PGDM, 12th Pass (HSE), Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1657534
Locality Address Sahibabad
Country India

About Company

Rockland holidays started in the year Jan 2020

Providing the holiday in India and abroad 
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