Customer Care Officer / Retention Officer Jobs Opening in OTC GROUP OF PRIVATE LIMITED at Triplicane, Chennai

Greetings from OTC Group.

 We are currently Hiring 150 Customer Care Officer / Retention Officer for Voice Process / Customer Care in Chennai.

 No of Vacancies : 150

 JOB PROFILE: Customer Care Officer / Retention Officer

 ELIGIBILITY CRITERIA

Any Graduates / Diploma (Including +2 ) (BE & B.tech can also apply)

Should possess Good communication skills in English and Telugu or Hindi or Malayalam or Kannada or Tamil

Age should be below 30 years.

JOB PROFILE:

Voice support for E Commerce / Telecom Customers in PAN India.

Handle calls from Chennai to across India for customer positively and professionally.

Provide required feedback solutions to issues that have been raised.

Deal with a wide range of potential Customer information & database.

Salary: 12500 /- to 18500/- fixed CTC + Incentives.

Job Timings: Day Shift Timings

Work Location: Chennai.

Interview Days: Monday to Saturday

Interview Timings: 10am (Slot 1) or 2.30pm (Slot 2)

IMPORTANT NOTE : This requirement is an immediate Hiring, Selected applicants should join the company within 3 working days from the date of selection.

1. What are the job requirements to apply for this Customer Care Officer / Retention Officer job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Care Officer / Retention Officer


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 12500 and 18500 Monthly. The Salary will depend on the interview. This Customer Care Officer / Retention Officer is a Full Time in Chennai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Care Officer / Retention Officer is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Care Officer / Retention Officer position?
   
   • Ans: There are immediate 150 job openings for Customer Care Officer / Retention Officer in our Organisation.